Year: 1998-1999
Month: November
Leader: Group M

Situation/Case Study:
PARENT/TEACHER ISSUE

Description:
A parent called because her child has two "N's" on his report card. The team agreed that the grade was necessary. However, instead of focusing on the student, the parent chose to belittle the team and try to "enlighten" me. She refused to come in to meet with the team and I left the conversation feeling upset.