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Cisco Clean Access requires anti-virus / anti-malware on all computers connecting to our network in the Residence Halls. This is the list of support applications for Mac computers.

For further assistance please contact the Help Desk at 651.690.6402, or helpdesk@stkate.edu.
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Follow these steps to set up Network access using Cisco Clean Access Agent in your residence hall.

For further assistance please contact the Help Desk at 651.690.6402, or helpdesk@stkate.edu.
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How to access technology resources, passwords, and how to get help from the Help Desk
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New students are encouraged to update their computer operating systems and scan for viruses before arriving on campus.

This document provides links to how to update your computer operating system, including Macintosh requirements for Cisco Clean Access and the Residence Life move-in process

If you encounter errors completing Windows or Macintosh Update, please contact the Help Desk at helpdesk@stkate.edu, or 651-690-6402.
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How to access technology resources, passwords, and how to get help from the Help Desk
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Your Primary password is to access four systems, Network, KateWay, Blackboard and Webmail.

You must use the Reset Password Now button on the KateWay login page create or change your password.

NOTE: If you enter an incorrect password five times you will be locked out. If you are locked out it is only for fifteen minutes. If you try to reset your password during this time you will still be locked out! Please wait fifteen minutes to log in.

If you need further assistance Please contact the Help Desk at helpdesk@stkate.edu or 651-690-6402.
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Using St. Kate's Computers and Network - Frequently Encountered Problems - More ? email helpdesk@stkate.edu or call 651-690-6402
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It is critical that all operating system and application software be updated when the vendor requests.

Cisco Clean Access, the security software used in Residence Halls requires Windows and Mac computers to do operating system updates.

New Residence Hall Students should update computers before bringing them to the University.

Know your operating system and applications to protect your computers.

Operating Systems: Windows XP, Vista, 7 or Mac 10.4, 10.5, 10.6, Linux Ubuntu
Applications including (but not limited to) Office, Adobe products, Flash, Java

Please review our other Help Guides on viruses and spyware.

If you encounter errors completing Windows or Macintosh Update, please contact the Help Desk at helpdesk@stkate.edu, or 651-690-6402.
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Connecting to wireless for CSC-student using Windows 7

If you have any problems with this, please contact the Help Desk at 651.690.6402, or helpdesk@stkate.edu
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How to access the online list of courses for registration or looking up classes.

For further assistance, please contact the Help Desk at 651.690.6402, or helpdesk@stkate.edu.
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Connecting to wireless CSC-student using Windows Vista.

As always, if you have any problems with this, please contact the Help Desk at 651.690.6402, or helpdesk@stkate.edu.
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Connecting to the wireless CSC-student or CSC-staff using Windows XP on personal computers. University owned computers should be configured to wireless automatically.

As always, if you have any problems with this, please contact the Help Desk at 651.690.6402, or helpdesk@stkate.edu.